Privacy Policy

Chantilly's Tallow

Information We Collect

When you place an order, we collect your name, email address, shipping address, and order details. When you sign up for our newsletter, we collect your email address. When you contact us, we collect your name, email address, and message.

How We Use It

We use this information to process and deliver your orders, respond to enquiries, and — if you've opted in via our newsletter signup — send occasional emails about new releases, offers, and skincare tips. Every marketing email includes an unsubscribe link.

Third Parties

We use Stripe to process payments and never see or store your full card details. We use Resend to deliver transactional and marketing emails. These providers only receive the information needed to perform their service.

Cookies & Local Storage

Our site uses your browser's local storage to remember your shopping cart and whether you've already seen our newsletter signup popup. We don't use tracking or advertising cookies.

Data Storage & Security

Your data is stored securely on our hosting provider's infrastructure. We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.

Your Rights

Under the Australian Privacy Act 1988, you can ask us what personal information we hold about you and request that we correct or delete it. To do so, or with any other privacy question, contact us at info@chantillytallow.com.

Questions?

We're happy to help with anything privacy related.

Get In Touch